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Refund Policy

Last updated: March 24, 2026

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Eligibility for Refunds

We offer refunds in the following cases:

Non-Refundable Cases

How to Request a Refund

Contact us via Telegram or email with your Telegram user ID and reason for refund request. We process refund requests within 3 business days.

Refund Processing

Approved refunds are returned to the original payment method (cryptocurrency wallet via Cryptomus). Processing time depends on the blockchain network — typically 1–5 business days.